Category: 2018 Delegate

Mark has spent over 30 years in Marketing, CRM and Business Development in a variety of high-profile private and public sector organisations worldwide.

In his early years he was Marketing Director for Principality Building Society in Wales and Head of Customer Management for Royal & Sun Alliance (responsible for leading Customer Management for the launch of MORETH>N), before running his own CRM consultancy, helping over 30 companies worldwide to develop effective customer management practices and training programmes.

He was instrumental in setting up Confused.com, before taking up a senior interim management career with organisations such as Open University, Royal Bank of Scotland Plc, Yell Group Plc, British Airways and Barnardos.

Latterly he has been Director of Marketing, Communications and Student Recruitment for City University London and the University of West London, where he was responsible for developing and leading the marketing and communications as well as UK and International recruitment strategies for both institutions. He was appointed as Director of External Affairs, as a member of the Executive Board at the University of Bradford, in June 2013.

He is also a Governor of Leeds City College; Board Member City of Bradford UNESCO City of Film; Member of Advisory Board, Bradford Literature Festival; Board Member of Active Bradford and the Chair of Advisory Board, Theatre in the Mill.

Having lived and worked in the Bradford City Region for ten years she is committed to positioning the University at the centre of the region’s social and economic regeneration by harnessing the University’s strengths in research, innovation, teaching and partnerships and creating a values-led culture that is inclusive and effective in enriching lives and benefitting society. As Vice-Chancellor, Professor Shirley Congdon is responsible for the University of Bradford’s leadership and management, including the development and delivery of its values and strategic ambitions. She is the University’s eighth Vice-Chancellor and the first women to hold the role. Originally qualifying as a Registered Nurse, Shirley’s professional and academic expertise lies within the area of health and social care, service modernisation and cultural change, research methods and evidence-based practice. She has an outstanding record in all aspects of university leadership, having worked within the field of higher education for 25 years and held senior roles in three different universities. Shirley is a passionate advocate for equality and diversity, social inclusion and widening participation in higher education – opening opportunities and unlocking potential for people of all backgrounds. She is a tireless ambassador for students and is committed to ensuring they receive the education, experience, and support they need to reach their potential and move into their chosen career or further study after graduating.

For 2024-25 Professor Congdon sits as WTUN Chair of the General Board until 31 July 2025.

Brian Cantor is Professor of Materials at Oxford and Brunel Universities. He is also Founding Chair of the World Technology Universities Network, a Trustee of the Science Museums Group and an Editor of Elsevier’s premier review journal, Progress in Materials Science. He has published over 300 books and papers. He invented the field of High Entropy Alloys and discovered “Cantor alloys”. In the recent past, he has been Vice-Chancellor of the Universities of Bradford and York, Head of Mathematical and Physical Sciences at Oxford, a research scientist at GE Labs in the USA, a consultant for Alcan, NASA and Rolls-Royce, and a Vice-President of the Royal Academy of Engineering. He has worked at other universities such as Sussex, Northeastern, Banaras, Washington State and IISc Bangalore, and chaired or been on boards such as the Marshall Aid Commission, the UK Universities Pensions Forum, and Bradford, Leeds and York Local Economic Partnerships (LEPs). He founded and built up the Begbroke Science Park, the Heslington East Campus, the Hull-York Medical School, the National Science Learning Centre, and the World Technology Universities Network. He has received academic prizes, honorary professorships and fellowships in the UK, USA, China and India. He was awarded a CBE for services to higher education in 2013.